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March 30, 2006
The future of CRM
Scott Nelson gave a great presentation at Gartner's CRM Summit in London recently. I particularly liked this slide:
I like this slide a lot as it clearly shows why I think EDM and CRM are going to converge. Look at the boxes -
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Posted by James Taylor at 7:24 PM | Comments (0)
More and more blogging...
Well it had to happen - a second blog! I am now blogging on ebizq - Decision Management Blog. Please go visit and enjoy.
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Posted by James Taylor at 12:06 PM | Comments (0) | TrackBack
March 29, 2006
Application Development Trends awards
Saw this blog posting on ADT's blog - 2006 Innovators: Who should win? - and noticed that our friends at Sun are nominated for their system, described here. Good luck!
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Posted by James Taylor at 12:50 PM | Comments (0)
Ch-ch-ch-changing....
Brad Appleton posted a great little piece on Unchangeable Rules of Software Change - Redux. He makes some great points in the article and I am going to shamelessly steal some. He identifies three pitfalls that are very pithy:
- Pitfall #1: No scope change-management so change overwhelms the team
- Pitfall #2: React to pitfall #1 by trying to prevent scope changes -
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Posted by James Taylor at 9:30 AM | Comments (0)
March 28, 2006
Process Management Grows Up
Doug Henschen interviewed Jim Sinur of Gartner in Intelligent Enterprise - Process Management Grows Up: Q Share:
Posted by James Taylor at 2:23 PM | Comments (0)
