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August 16, 2006

Just Plain Smart

August 14, 2006

I received a letter in the mail this week from my broker, a national equity trading firm. The letter simply says "Dear Client: We have been notified of a change in your address. If this address change is incorrect, notify us immediately by making the necessary corrections on the lines below and returning this form."

In the past, stretching back to at least the early '80s when I first started in the EIM space, financial services firms were loath to change customer data.

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Posted by Frank Dravis at 5:04 AM | Comments (0)

August 1, 2006

Framework Synergies, Data Marts and Profiling

July 31, 2006

A long standing challenge has always been accessing and processing data from applications beyond the built-in data processes supported by those applications. Take SAP, Peoplesoft, or Siebel for example. These applications work well for their intended purposes, but what happens when you want to access and process the data in ways not supported by the vendor? Data profiling is a case in point.

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Posted by Frank Dravis at 4:14 PM | Comments (0)