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March 30, 2006

Overloaded with too much

The vehicle to deliver BI to the masses is a mixture between the right information, presented by the right tools. And this is based from the needs of users.

Sometimes when we provide more than what's needed, we end up giving less. Overloading what the vehicle should deliver, can bring your BI project to the brink of unsuccessfulness in the eyes of users.

"This is too complicated to learn." "Too many dimensions or metrics to grasp." "Too many tools. I don't know when to use which one." "I'm just more comfortable using my tabular reports and Excel."

The advantage of creating "just enough" can leave the feeling of wanting more. Deliver just enough functionality and information to users and they'll be more comfortable learning it and using what is delivered. Building in phases isn't just for the project team. And just building a BI system doesn't mean success.

The litmus test of success is found within the usage of a BI system.

Posted by Tom Hudock at March 30, 2006 1:16 PM

Comments

Info overload and knowledge underload is a common and critical problem BI vendors and end users must resolve together.

The principle of Good enough engineering may also be applicable in BI field.

Gladly, Understanding the Promise of One-Click BI proposed by BI vendors such as Cognos sounds very promising.

Posted by: Fayu Zhang at April 24, 2006 1:43 PM

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